Kim's bronze award is just the ticket

By The Newsroom
Published 15th Nov 2016, 09:21 BST
Updated 16th Nov 2016, 15:54 BST
Kim Cinavas receives her award from Jake Kelly and Ferne McCann. EMN-160711-121722001Kim Cinavas receives her award from Jake Kelly and Ferne McCann. EMN-160711-121722001
Kim Cinavas receives her award from Jake Kelly and Ferne McCann. EMN-160711-121722001
A customer service assistant working in the ticket office at Sleaford railway station has been presented with an award at a ceremony in London.

East Midlands Trains employee Kim Cinavas of Heckington was given a Bronze Customer Service Champion award at the annual Stagecoach Group Champions Awards.

The awards recognise excellence over six areas, including Safety, Health, Community, Customer Service, Environment and Innovation in Stagecoach Group’s bus, rail, tram and coach businesses in the UK and North America. All winners received a trophy, cash prize and a two night stay in London incorporating the award ceremony.

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TV personality Ferne McCann presented the awards. She is pictured right with Mrs Cinavas and East Midlands Trains Managing Director Jake Kelly.

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